Refund policy

At Golden Native, every item is made to order just for you. Because of this, we don’t accept returns for size or change of mind. But we stand behind the quality of everything we make.

Damaged, Defective, or Misprinted Items

If your item arrives damaged, misprinted, or defective, we’ll make it right with a free replacement or a full refund, at no cost to you.

Contact us within 30 days of delivery at info@goldennativeapparel.com with your order number, a photo or short video of the issue, and a brief description.
We’ll review your claim and follow up with next steps within a few business days.
You will not be charged return shipping for a defect, misprint, or damage claim.
Approved refunds are issued to your original payment method.

Sizing and Final Sale

Because each item is custom-printed for your order, we can’t accept returns or exchanges for wrong size, fit, or change of mind. Please check our size chart carefully before ordering.

What’s Not Covered

Worn, washed, altered, or stained items
Orders delayed due to an incorrect shipping address provided at checkout

Order Cancellations

We can only cancel and fully refund an order while it’s still in the production queue. Once printing has started, we’re unable to offer a full refund on a cancellation. Email us right away if you need to change or cancel an order.